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Discount Tire Direct : Products & Services

Discount Tire Direct is a store that specializes in tires. They have tires for all makes and models of cars, trucks, SUV's and ATV's. They have brand names such as Bridgestone, Dunlop, BFGoodrich, Michelin and more. They also sell winter tires, suspensions, tire accessories and rims. They also have installers all over the US who will install the tires you purchase.

Discount Tire Direct : Company Background

Discount Tire Direct was founded in 1960. They have been in the tire business for over 50 years. Their headquarters are located in Phoenix, AZ. They have customer service representatives that can help with all questions, as they have had many years of hands on experience in the tire business.

Discount Tire Direct : Customer Feedback & Reviews

There are mixed reviews for Discount Tire Direct. Some consumers complain that they did not have good experiences with customer service, the price was not what they originally thought, and the orders were incorrect. One consumer says, "First, they sent me the wrong wheels. Next, they did not give good advice on tires and had very poor communication about their products. Will not do business with them again.".

Other customers say that the prices are great, the website is easy to navigate, the customer service was excellent, delivery was prompt and the quality was great. One consumer says, "I have bought several sets of wheels from Discount Tire Direct and can't say enough about their excellent service and how well they stand behind what they sell! Wouldn't consider doing business anywhere else! Their customer service is second to none!"

Discount Tire Direct : Business Credibility & Trustworthiness

Discount Tire Direct is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Discount Tire Direct a rating of C+. They have had 36 complaints in the past 3 years and 16 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with product or service. The BBB opened the file on Discount Tire Direct in 1973.

Discount Tire Direct : Website Popularity & Google Ranking

Alexa traffic ranker shows Discount Tire Direct ranks 44,927 globally and 7,376 in the United States. They have a reputation of 988 sites linking in. Most of the visitors of the site are males who are 45-54 years old with some college education.

Google PageRank gives Discount Tire Direct a rating of 3 out of a possible 10 points.

Discount Tire Direct : Social Media Presence

Discount Tire Direct has a Facebook page with 227,527 likes. They showcase their product and have discounts listed on this page. They have a Twitter with 14,299 followers. They offer discounts on this page for their followers. They currently do not have any other social media pages at this time.

Discount Tire Direct : Website Security & Safety

Discount Tire Direct collects a lot of non personal information on their website. They do not collect any personal information unless it is willingly given by the consumer. Please see the privacy policy for more information.

Discount Tire Direct states, "This website utilizes security measures to prevent the loss, misuse or alteration of the information under our control.".

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software, and currently have no known viruses associated with this site.

Discount Tire Direct : Pricing & Packages

The pricing for Discount Direct Tires has pretty average pricing when comparing price with other companies that sell the same brands of tires. This does not include any discounts, sales or rebates. However, Discount Tire Direct has installation packages which some other online companies may not have. They also offer free shipping.

Discount Tire Direct : Shipping Rates & Policies

Discount Tire Direct offers free shipping on all in-stock tires to the 48 contiguous states and Canada. They use FedEx ground and UPS for shipping methods.

Orders being shipped to Hawaii and Alaska are shipped via UPS Standard Ground, UPS Second Day Air, and UPS Next Day Air.

Orders being shipped to Armed Services or government employees are shipped USPS.

International orders are shipped UPS Expedited or UPS Express.

All shipping costs are calculated at the time of checkout and are dependant upon weight of order, and shipping address.

Discount Tire Direct : Payment Methods Accepted

For customers in the US and US Armed Forces, Discount Tire Direct accepts payment via credit card (Visa, MasterCard, American Express, Discover and Network Cards), PayPal, Western Union Quick Collect, bank wire transfers and postal money orders.

For customers outside of the US and Canada, Discount Tire Direct accepts payment via American Express, bank wire transfers and Western Union Quick Collect.

Discount Tire Direct also offers low cost payment plans with the CareCareONE Card.

Discount Tire Direct : Returns, Refunds & Exchange Policy

Discount Tire Direct offers a refund on any merchandise that is unwanted within 30 days of purchase. The customer must contact Discount Tire Direct with certain information about the product that is going to be returned. Also, the merchandise must be unused. Customer is responsible for all return shipping costs.

Discount Tire Direct : Product images & screenshots
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